Insurance Product Knowledge

Two eligible offers can be compared only after the office says which offers it considered and when. Broker's catalogue preserves governed business knowledge; a provider page or model answer cannot silently become its newest release.

Each release names institution, coverage, exclusions, eligibility, required fields, price or quote method, fees and relationships, source evidence, effective period, jurisdiction, and expiry. A PZP case selects releases represented by the firm, validates the needed vehicle/client facts, and records live quotes separately. Refresh creates a successor release without changing a comparison already pinned to its predecessor.

“Best” is not a product fact. A comparison states its universe, retrieval time, hard eligibility, criteria, fees/relationships, missing facts, and expiry. Evidence may support “lowest price among these eligible offers under these criteria”; otherwise the case narrows the answer, asks, or blocks.

Pages, documents, and quotes remain hostile attributed input. An admitted product list conveys no advisory mandate or permission to bind, sign, purchase, or pay.

Proving product knowledge

A synthetic Slovak firm, reviewed PZP release, and fake provider should produce an eligible comparison whose source universe can be reconstructed. Missing facts, ineligibility, expiry, and provider timeout must remain distinguishable. No live insurer, medical data, payment, signature, or binding enters the proof.

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